fflo: (Default)
fflo ([personal profile] fflo) wrote2003-12-09 06:14 pm

crappy-ass Earthlink

I wish to kvetch. If you aren't in the mood for kvetching, please skip this entry.

CRAPPY-ASS EARTHLINK! What the fuck kind of cover-up line for another webmail glitch is "The maximum permitted user load has been reached. Please try again later."?? Turns out, if you go to chat with a rep. about the problem (and "chat" is a polite word for what I wanted to do), there's actually some technical problem causing the lack of access. Friggin' liars.

Even with the AAA discount, Earthlink costs too much for the frequent outages of webmail. If I didn't have so much webcrap configured for that account (and a complex e-mail relationship with the world via several usernames at Earthlink), I'd dump 'em right now. I may dump 'em anyway.

We could try to get by with Holly's univ. connection and MR dial-up, but the former is tentative (the ebbs of the academic season slogging it up big time), and I haven't gotten the latter configured properly. Plus I'm sure Holly would prefer that I use space through some provider other than her U. account for our personal stuff.

Rrrrrrrrrr.

Okay, deep breath. I don't need e-mail access any time I'm at a computer. Right?


Right.
groovesinorbit: (serious)

[personal profile] groovesinorbit 2003-12-10 03:45 pm (UTC)(link)
Bummer Earthlink's being such a pain for you. We've noticed glitches with email, too, but nothing overly bad. And switching would be such a pain.

Our main problem is our phone service. Verizon goes bad if you look at the phone funny in our new rural location, and there's no other local service to switch to. And it costs, what seems to me, a freaking arm and a leg.

You know, when AT&T ruled the world, the phones always worked. We were listening to a rant on cell phones on NPR last night on the way home from my show. The guy's complaint wasn't the phones themselves, but the amount of trash created by the different companies' giving away of free phones (so old phones pile up), and the redundancy of towers choking the landscape because of all the different companies.

I don't think the phone monopoly was such a bad idea.

*old fogey grumbling*

[identity profile] raconteurx.livejournal.com 2003-12-12 07:57 am (UTC)(link)
Yeah, Earthlink definitely has problems these days. I remember when I first got my Mindspring account, ten years ago, and they could do nothing wrong. Outages never occurred more than once every month or two, and never lasted more than an hour or two. Mindspring absorbed Netcom and several other companies, but service never suffered even in the face of a customer base increased by a factor of ten. Sadly, when Earthlink entered the picture everything went to hell.

Try switching to an email client which is not browser-based... that end of Earthlink service is far more reliable than webmail.

webmail

[identity profile] fflo.livejournal.com 2003-12-16 10:51 pm (UTC)(link)
I like to check it most of the time via the web not only because I'm often not at home but (primarily) because our slow dial-up connection at home can get hung up when someone up and sends me a huge file attachment. Usually it's some stupid foreward, or maybe a few pictures a new-to-computing or technically-challenged friend/family member sends without resizing. As you can imagine, the poor machine just sits there downloading for freakin' forEVER, and then all I get are cutesy shots of doggies and kitties dressed up funny.