Here's how I'm imagining the call:
Click (or Clack): Okay, next we have Lisa.
fflo: Hi.
Clack: And where are you calling from?
fflo: Ann Arbor.
Click: Oh!
Clack: Ah! Ann Arbor! Home of the "Hah-vahd of the Midwest"?
fflo: Well, hardly.
Click: [laughs] Well, what can we do for you.
( 'Hear' the rest... )
Click (or Clack): Okay, next we have Lisa.
Clack: And where are you calling from?
Click: Oh!
Clack: Ah! Ann Arbor! Home of the "Hah-vahd of the Midwest"?
Click: [laughs] Well, what can we do for you.
( 'Hear' the rest... )